A Trusted Source for 60 Years!
As we celebrate our 60th anniversary, we mark an impressive milestone that solidifies SAMA’s status as the go-to source for strategic account management. After six decades, our commitment to sharing best practices and unparalleled expertise is as strong as ever. Our unique advantage as a nonprofit organization also helps us remain noncommercial and unbiased, which allows us to focus solely on the challenges of managing large, complex customers.
Our legacy stems from our pursuit of identifying emerging issues and pioneering ideas across industries. We strive to be at the forefront of innovation, consistently translating our findings into valuable insights for our members. You can trust that SAMA’s offerings go beyond surface-level solutions — empowering your organization to thrive and lead with agility.
Unlock Your Know-How Through Valuable Connections
At SAMA, our emphasis on the power of "know-who" paves the way for your "know-how." Our vibrant community brings together practitioners and subject experts like no other. By engaging with SAMA, you gain access to an instant personal network that opens doors and forges lifelong bonds. Many of our attendees have built lasting relationships that span decades, enriching their lives both personally and professionally.
Discover the unrivaled benefits of being part of the SAMA community and witness firsthand the impact it can have on your professional journey. Together, we can foster a thriving environment of knowledge sharing and collaboration that propels us all to greater heights.
Unleash the Power of a Singular, Game-Changing Idea
SAMA understands that our community is constantly on the move, making it a challenge to pause and seize the chance to learn, brainstorm, and validate. However, envision the impact of just one extraordinary idea with the potential to deliver genuine value to you, your organization, and your most crucial customers.
The transformative power of this singular, game-changing idea can reshape the trajectory of your business and unlock new levels of success. The collective wisdom of SAMA's community can help you discover that elusive idea, help revolutionize your approach to strategic customer management, and give you a competitive edge that sets you apart in this ever-evolving landscape.
Dynamic, Practical Learning
Get ready for an educational experience that defies convention! SAMA’s learning environment is designed to invigorate and captivate, not put you to sleep. With a conference program that spans industries, we deliver an exciting, comprehensive, and focused approach that tackles real-world challenges.
Led by seasoned practitioners and experts, our sessions are infused with practical wisdom derived from hands-on experience. Their genuine passion for sharing ideas fuels engaging discussions and promotes a culture of open exchange. At SAMA, we create a dynamic think tank of like-minded peers who are eager to collaborate, push boundaries, and share your drive for success.
Keynote Speakers
Kick-off Keynote Address
Tom Derry
CEO, ISM
Kick Off Keynote Address – A Conversation with Tom Derry and Miguel Gonzalez
Kick Off Keynote Address – A Conversation with Tom Derry, CEO of ISM and Miguel Gonzalez, Chief Procurement Officer, DuPont
Tom Derry
CEO, ISM
Speaker bio
Tom Derry is Chief Executive Officer of the Institute for Supply Management® (ISM®), with more than 30 years of experience in leadership and general management roles for public and private companies, and in the not-for profit sector. He has executed turn-arounds at the corporate and business-unit level through a variety of means, including acquisitions, divestitures, restructuring, and business process re-engineering.
As CEO of the Institute for Supply Management, Tom has a unique vantage point to observe major macroeconomic trends and the development of global supply chains through his daily contact with Fortune 500 chief procurement officers and chief supply chain officers, with government agencies and NGOs in the United States and abroad, and with leading academics. Tom has been interviewed on CNBC, Bloomberg Television, quoted in The Wall Street Journal, The New York Times, and dozens of other business publications. Tom has represented ISM in meetings with the White House Council of Economic Advisers, the National Security Council, the Federal Reserve System Board of Governors, and the U.S. Small Business Administration.
At ISM, Tom has overseen an increase in revenues, a reduction in costs, the introduction of new revenue streams, and the launch of new product lines. As Chief Operating Officer of the Association for Financial Professionals, Tom oversaw strategy development and execution. Tom completed two cross-border acquisitions, which became for-profit subsidiaries of AFP. He oversaw all AFP staff in London, UK and Bethesda, MD.
As General Manager of the Business Intelligence unit of LexisNexis, team led a 40-person acquisition integration team, which completed the integration ahead of plan and under budget. He also executed the strategic divestiture of another LexisNexis unit, and implemented new technologies, including web-crawling bots, to re-engineer data collection and quality processes for LexisNexis’ business data unit.
Tom is a 1986 graduate of Georgetown University’s Walsh School of Foreign Service (B.S., Foreign Service).
Kick-off Keynote Address
Miguel Gonzalez
Chief Procurement Officer, DuPont
Kick Off Keynote Address
Kick Off Keynote Address – A Conversation with Tom Derry, CEO of ISM and Miguel Gonzalez, Chief Procurement Officer, DuPont
Miguel Gonzalez
Chief Procurement Officer, DuPont
Speaker bio
Originally from Spain, Miguel started his career in supply chain with General Electric Plastics. He later worked for Nalco (Ecolab), Kraft Foods, and since 2015 for DuPont, where he is now Chief Procurement Officer.
Miguel has lived in Spain, the Netherlands, and the U.S. with his wife and two sons. He has a degree in business administration, a master degree from Universidad Camilo Jose Cela, and an MBA from ESERP Business School. He is also a NACD certified director.
- Member of the Board of Directors for the Institute for Supply Management
- Chair of the Institute for Supply Management Talent Management Committee
- Vice President and member of the Board of Directors for the Spain-US Chamber of Commerce
- Member of the Howard University Supply Chain Advisory Board
He enjoys coaching, mentoring and speaking at universities and events. In his free time, Miguel likes to spend time with his family, travel and get to know other cultures. He is also a collector of antique books.
How Big Things Get Done
Dan Gardner
Risk Management, Forecasting, and Big Projects | Award-Winning Journalist | Bestselling Author
How Big Things Get Done
How Big Things Get Done
Dan Gardner
Risk Management, Forecasting, and Big Projects | Award-Winning Journalist | Bestselling Author
Speaker bio
Can we improve our ability to forecast the future and manage risks to do better in business and life? Award-winning journalist and bestselling author Dan Gardner tackles these questions and more in his eye-opening and mind-expanding talks. Based on his bestselling books about psychology and decision making, Gardner’s talks draw on the latest research and his long experience in journalism and politics to challenge assumptions and find creative solutions.
A former journalist and national affairs commentator, Gardner’s work has won or been nominated for every major award in Canadian newspaper journalism, including the National Newspaper Award, the Michener Award, and the Canadian Association of Journalists Award.
Gardner is also the New York Times bestselling author of four books — Risk: The Science and Politics of Fear; Future Babble; Superforecasting: The Art and Science of Prediction, which was named one of the best books of 2015 by The Economist, Bloomberg, and Amazon; and, his most recent, How Big Things Get Done, co-written with Oxford University Professor Bent Flyvbjerg. His books have been published in 25 countries and 20 languages.
An honourary senior fellow at the University of Ottawa’s Graduate School of Public and International Affairs, Gardner has spoken and consulted with organizations worldwide, including Google, Goldman Sachs, Siemens, Zurich Insurance, Khosla Ventures, and a variety of hedge funds and governments.
The Inner Game of Breakthrough Performance
Hitendra Wadhwa
Professor, Columbia Business School
The Inner Game of Breakthrough Performance
The Inner Game of Breakthrough Performance
Hitendra Wadhwa
Professor, Columbia Business School
Speaker bio
Hitendra Wadhwa is professor of practice at Columbia Business School and founder of the Mentora Institute. He teaches Columbia's most popular MBA leadership class on Personal Leadership & Success. He also teaches MBA and executive education programs on driving strategic impact and leading from the inside out, and has received the Executive-MBA Commitment to Excellence Award, the Dean's Award for Teaching Excellence, the Lear Award for Service to Students, and the Columbia Marketing Association Award for the Most Dynamic and Engaging Professor.
Hitendra’s mission is to codify and teach scientific principles of success in life and leadership. With a Ph.D. in management science from MIT and a lifelong study of the world’s mystic traditions, Hitendra brings a mathematician’s rigor and a truth-seeker’s spirit to some of today’s most vexing questions about authenticity, success, leadership, human potential, and more. His widely acclaimed research and teaching on leadership have been covered by Inc., Forbes, Fortune, CNN, Psychology Today, BBC World Service, Financial Times, and Wall Street Journal. His weekly webcast, Intersections, features acclaimed thought leaders and practitioners in the craft of leadership.
Hitendra’s Mentora Institute is at the forefront of creating a new model of leadership for the 21st century where executives achieve ever-growing Outer Impact through ever-deepening Inner Mastery. Through its digital learning platform, Mentora has created a pocket “flight simulator” for leadership that helps learners gain mastery in a wide range of leadership skills through MicroPracticeTM. His clients include Accenture, SAP, Pfizer, Tata Group, Ericsson, GE, Kraft Heinz, Siemens, a Big-4 Accounting Firm and Morgan Stanley.
In the past, Hitendra was an Engagement Manager at McKinsey & Company and the CEO/founder of a Silicon Valley start-up, Paramark, which was twice recognized as a Top-100 Internet technology company by Technologic Partners/Venture Wire.
Education: BA (Honors in Mathematics), St. Stephen’s College, Delhi, 1988; MBA, Massachusetts Institute of Technology, 1992; PhD, 1996
To learn more about Hitendra, visit his website.
Agenda at a Glance
Monday, May 20
| 4:00pm - 7:30pm | Registration Opens |
| 5:00pm - 6:00pm | Bonus Session |
| 6:00pm - 7:30pm | SAMA Happy Hour |
Tuesday, May 21
| 8:30am - 9:30am | Keynote —A Conversation with Miguel Gonzalez, Head of Procurement for Dupont and Tom Derry, CEO of Institute for Supply Management® (ISM®) |
| 10:00am - 11:15am | Concurrent Sessions |
| 11:45am - 1:00pm | Concurrent Sessions |
| 1:00pm - 2:00pm | Lunch |
| 2:00pm - 3:15pm | Concurrent Sessions |
| 3:45pm - 5:00pm | Concurrent Sessions |
| 5;15pm - 6:15pm | Peer Exchange and Sponsor Social |
| 6:30pm - 9:30pm | 60th Anniversary Dinner Event |
Wednesday, May 22
| 8:30am - 9:30am | Keynote — How Big Things Get Done Dan Gardner, Award-Winning Journalist and Bestselling Author |
| 10:00am - 11:15am | Concurrent Sessions |
| 11:45am - 1:00pm | Concurrent Sessions |
| 1:00pm - 2:00pm | Lunch |
| 2:00pm - 3:15pm | Concurrent Sessions |
| 3:45pm - 5:00pm | Concurrent Sessions |
| 5:00pm - 6:30pm | Networking Reception |
Thursday, May 23
| 8:30am - 9:30am | Keynote — The Inner Game of Breakthrough Performance Hitendra Wadhwa, Professor, Columbia Business School |
| 10:00am - 11:15am | Concurrent Sessions |
| 11:45am - 1:00pm | Concurrent Sessions |
| 1:00pm | Conference Adjourns |
Conference Venue
Fontainebleau Miami Beach Hotel
Fontainebleau is a luxurious hotel that opened in 1954 in Miami Beach, Florida. Boasting a beautiful blend of classic decor and modern amenities, the hotel made its name into the National Register of Historic Places in 2008. Aiming to please guests with lavish spas, comfortable rooms, and great dining options, the hotel is a popular tourist destination, having made several memorable appearances in television and in movies due to its striking beauty.
Venue address: 4441 Collins Ave Miami Beach, FL 33140 www.fontainebleau.com
Conference Dates: May 21-23, 2024
SAMA Rate: $309 + 14% Tax per night
A one night deposit of ($352.26) is required for each reservation at the time of booking ($309 + $43.26 tax).
Hotel Fee Policy: A daily Hotel Fee of $39 + 14% Tax will apply to your reservation and is charged at check-in.
Reservation Link: SAMA / Fontainebleau Miami Beach Reservation Link OR Call 1-800-548-8886 and press the Group reservations option.
Reservation Cut-off: The cut-off for reservations is Friday, April 26, 2024 (5:00pm Eastern Time) OR when the SAMA Room Block is FULL.
Hotel Cancellation Policy: Advanced deposit equivalent to one night is refundable if the booking is cancelled 72 Hours prior to arrival.
Questions? Contact Rhodonna Espinosa at espinosa@strategicaccounts.org.
CAUTION: For your security, SAMA will never contact you via email or telephone for credit card information to book your hotel stay. If you need help with your hotel reservation, please contact Espinosa@strategicaccounts.org for assistance. Our website will indicate when the SAMA room block is full.
Developmental
Tracks
“SAMA is the ultimate global resource in the
convergence of pragmatic thought leadership.”
- A SAMA community member
SAMA's 2024 Annual Conference offers three parallel tracks to guide your learning journey.
✮ Critical Skills for Strategic Account Managers
✮ SAM Program Design, Structure and Management
✮ SAM Talent: Recruiting, Hiring and Retaining Top People
We search far and wide for new speakers who bring fresh, innovative ideas. They come from companies that are pushing the envelope with their key customers. As for returning speakers, we only bring back the best of the best!
2024 CONFERENCE PRICING
| INDIVIDUAL | Corporate Member |
Individual Member |
Non- Member |
| Price | $2,595.00 | $2,795.00 | $2,995.00 |
| TEAMS** | Corporate Member |
Individual Member |
Non- Member |
| Price | $2,395.00 | $2,595.00 | $2,795.00 |
| **A team is considered 8 or more paid registrants. | |||
