The glue binding your customers to you isn’t as strong as you think it is. 71% of B2B customers report being willing to switch suppliers whenever necessary. The key to eliminating strategic account defections is to become essential to your customers.



SAMA Academy Online
Registration is open for Q2 2023.

2023 Pan-European Conference
October 18-19  |  Dublin, Ireland


November 1-2, 2023   |   Virtual

A FREE look into technology tailored to today's strategic account management. Details coming soon.

SAM Solution Center

Tools, resources and knowledge from experts in the SAMA community.


Knowledge & best-practice sharing

The SAMA community comprises the largest, most diverse community of strategic accounts practitioners in the world, and we mine them continuously for insights and emerging practices.
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Tools to benchmark your program or strategic account managers

Need real data to justify and/or guide investment in your strategic account management initiative? Our individual competency assessment and SAM program assessment will show how you compare to hundreds of other global B2B companies in our database.  Get started


The best strategic and key account managers outperform average ones by a factor of 3X. We have trained thousands of SAMs, KAMs and GAMs to produce outsize growth and profitability by delivering differentiating value to their customers.  Learn more

Connections that matter

Whether you are looking for the what, the how or the who, SAMA can connect you with SAM practitioners who have overcome the exact challenge(s) you’re facing. It’s literally what we’re here for.
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The Extraordinary SAM: How to Build Stronger Customer Relationships Through the Lens Of DEI&B

A Tune in as Joe Machicote, Chief Diversity and Inclusion Officer at Premier, Inc., reveals his formula for being extraordinary, so you can become the best version of yourself. Joe shares his insights on how to strengthen customer relationships by embracing diversity, equity, inclusion, and belonging.

New & Noteworthy:

Bigger and Better: The SAMA Community Partners With The Congruity Group. Read the Press Release

SAMA is thrilled to announce our partnership with The Congruity Group to build and execute our Strategic Customer Advisory Board. Together, we will launch multiple collaboration initiatives to help B2B organizations accelerate their success with their strategic accounts.

SAMA Academy:

Find what works for you on the 2023 calendar!

SAMA Academy is designed to transform your good SAMs into great ones. Offered throughout the year, in-person and live online, these skill-building courses enhance and expand capabilities in specific areas shown time and again to lead to superior business results. Recommended for SAMs, their extended teams and SAM program leaders, many of the workshops offer credit toward SAMA’s Certified Strategic Account Manager (CSAM) program.    Learn more.

“SAMA provides us access to best practices, training and research in the areas of strategic account management from innovative selling organizations, including our own successful customers who are members as well. Corporate membership has proven to be an excellent investment in building and sustaining a world-class global sales force.”