ADDITIONAL ONLINE LEARNING:
Faculty:
The Summit Group
Intended audience:
Account Managers, Cross-Functional Account Team Members, Sales Leaders/Managers, SAMs, Salespeople
Timing (Virtual Delivery):
Four 4-hour facilitator-led sessions over four days, either consecutively or spread out over two weeks. The program is delivered virtually using an online video platform.
Strategic account engagement has never been more important, nor more challenging. This program moves away from the platitudes of “gaining access to the C-suite” to equip you with a research-based, pragmatic, proven framework and tool set that will accelerate insights into your customer’s business model, elevate and distinguish how you engage all relevant stakeholders, establish enterprise-level “mirror team” [zipper] relationships with customers and develop powerful stakeholder engagement strategies and tactics.
The Business Simulation Immersion is an intensive and interactive customer engagement innovation and simulation lab designed to equip account managers and teams with a proven methodology focused on business value creation and distinguishing customer engagement.
It is a pragmatic and actionable learning experience, based on a case study and meticulously crafted role-play scenarios derived from reality. Account managers and teams will develop the skills to create winning value propositions and build differentiating solutions and strategies to help their key customers and prospects navigate the volatility, uncertainty and complexity of the current and future business context.
Four interconnected call-planning and customer-meeting simulations will be conducted by a seasoned facilitator who will portray various roles in the customer organization. The facilitator will then lead a feedback session to solidify learning and prepare for the next simulation.
This program is available as a public program or for an individual company. Delivery of this course for an individual company requires a minimum two-week lead time to develop an industry-customized case study and role-play scenarios.
The prerequisite for this course is Account Based Selling, which provides an overview of the value creation principles. If the participants have not taken the pre-requisite course, it can be bundled in and delivered as a separate session.
Have interest in learning more about this offering, contact fahey@strategicaccounts.org.