The strategic account manager is uniquely positioned to undertake negotiations that will result in not just a good deal but a great deal. In this session you will bring an account negotiation with you and learn how to diagnose the underlying structure or “blueprint” of a negotiation so you can consistently start turning in great deals. This course shows strategic account managers how to use their relationships, access to information, teams, and analytical abilities to forge blockbuster deals with customers. Course Requirements: Bring an account negotiation with you that we will work on and apply concepts to during the session.
Step 1. Customer Co-Discovery & Value “Fit”
Step 2. The Strategic Account Business Value Plan
Step 3. Co-Create Value
Step 4. Mobilize & Align the Multifunctional Team
Step 5. Capture Value through Negotiating & Closing
Step 6. Execute Value & Deliver to Customer Commitments
Step 7. Realize/Expand Value through Overall Relationship & Outcome Management
We specialize in driving organic growth in complex B2B environments. Our expertise is large geographically diverse companies such as Microsoft, FedEx, Honeywell, Lucent, Coca-Cola, etc. We’ve consulted in 46 countries on over 20,000 business deals.
Think! Inc. (Business Negotiation Redefined) was founded in 1996 by Brian Dietmeyer, VP National Sales at Marriott International and Dr. Max Bazerman of the Harvard Business School. 5600blue (Competing at the Speed of Change) was introduced in 2011.
Our approach to negotiation skills is differentiated in a couple key areas: