Insights for Strategic Account Excellence

SAMA’s blog explores expert perspectives, proven strategies, and real-world insights to help you drive growth, strengthen customer relationships, and elevate your strategic account management practice.
The End of the Traditional Advisory Board

The End of the Traditional Advisory Board

Traditional advisory boards are no longer enough. Learn how continuous engagement and a spoke-and-wheel advisory pod model drive compliance, accelerate insight, and create strategic value in life sciences.

Customer-Centric Curricula: The strategic imperative for modern account excellence

Customer-Centric Curricula: The strategic imperative for modern account excellence

Lessons from Arcadis on building consistent, insight-led client engagement.

Is AI Training Your Sales Team to Practice the Wrong Skills?

Is AI Training Your Sales Team to Practice the Wrong Skills?

AI-driven sales training can create confident reps without improving real performance. Learn why “AI sales hallucinations” may be holding your team back — and how to fix it.

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The 2026 SAMA Excellence Awards: Honoring vision, innovation, and results in SAM

Curious about what sets award-winning SAM programs apart? Get a preview of the 2026 SAMA Excellence Awards categories, read inspiring insights from recent winners, and learn how to submit your program’s achievements.

Insights from SAMA’s 2025 Pan-European Conference

Insights from SAMA’s 2025 Pan-European Conference

SAMA’s 2025 Pan-European Conference revealed how strategic account management is redefining growth in an era of AI, complexity, and collaboration. From trust-based leadership to ecosystem innovation, discover the insights and case studies shaping the next generation of SAM excellence.

Why You Shouldn’t Miss the 2025 SAMA Pan-European Conference

Why You Shouldn’t Miss the 2025 SAMA Pan-European Conference

What makes SAMA’s Pan-European Conference a must-attend event? Past participants say it’s the unparalleled global perspective, the cross-industry insights, and the chance to engage in meaningful conversations that inspire action. Read what attendees shared about their experience at last year’s conference — and see why PEC 2025 is the place to be.

Legacy Company Disrupts and Transforms with SAM Program

Legacy Company Disrupts and Transforms with SAM Program

Wajax’s transformation from a fragmented legacy distributor into a customer-centric growth engine offers a clear example of what good looks like in strategic account management. Discover how bold leadership, executive sponsorship, and SAMA’s resources helped turn vision into value.