2026 SAMA Annual Conference Session

Session 302 – Mastering the Matrix: Real-world lessons in strategic collaboration

Date(s):
  • May 18, 20264:00 pm5:15 pm
  • May 19, 202612:00 pm1:15 pm
Session Info:
Track: Trends in Strategic Account Management

This interactive session highlights best practices in matrix teaming drawn from real-world strategic account collaborations within a leading pharmaceutical organization. Anchored in the Collaborative Quotient (CQ)™ framework and the 7Ds of Leading High-Performing Teams, it explores how account teams’ partner across divisions — and with key external partners — to orchestrate customer impact, influence without authority, and lead effectively across boundaries. Through live examples and shared field insights, participants gain practical ideas to strengthen alignment, collaboration, and value creation in complex account environments.

Joshua Dey

Joshua Dey

SVP Global Accounts

The Summit Group

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Mandie Kaminski

Mandie Kaminski

Director of Strategic Account Management Learning and Development Excellence

Johnson & Johnson

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