Customer Knowledge

E4 – The Hero’s Journey: How to leverage storytelling to engage customers and drive innovation

E4 – The Hero’s Journey: How to leverage storytelling to engage customers...

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E12 – Strategic Thinking for SAM Success: Putting “strategic” back in “strategic account management”

E12 – Strategic Thinking for SAM Success: Putting “strategic” back in “strategic...

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E4 – The Hero’s Journey: How to leverage storytelling to engage customers and drive innovation

E4 – The Hero’s Journey: How to leverage storytelling to engage customers...

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AI Tools to Supercharge Your Sales Strategy
Blog

AI Tools to Supercharge Your Sales Strategy

Dan Adams emphasizes the importance of leveraging AI as a strategic account manager to enhance efficiency and effectiveness in sales. AI can analyze large datasets, assist in preparing for calls, generate leads, and improve personal selling skills. Understanding available AI tools is crucial to staying competitive in an evolving market.

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Blog

How SAMA’s Customer Advisory Board Influences Best Practices in SAM

SAMA’s Customer Advisory Board serves as a direct line of communication between SAMA and some of the most experienced and insightful leaders in the SAM community, providing us with critical feedback that shapes both our strategy and the broader SAM ecosystem.

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Blog

Navigating the New Generation of Strategic Account Managers

Denise Freier, President and CEO at Strategic Account Management Association (SAMA), and Dino Bertani, Vice President, Head of Alliance Management at Zealand Pharma, talked about what’s shaping the role of KAMs/SAMs in today’s business arena, and how Sales and KAM/SAM leaders can enable KAMs/SAMs to meet current and future customer needs.

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Blog

How to Make Strategic Customer Engagement a Top Competitive Advantage in 2024

The Congruity Group leads a webinar to help revolutionize your approach to customer engagement and create a lasting impact on your company’s growth.

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Blog

Understanding What Your Customer Needs to Solve

Learning about a customer’s journey prior to their need is the gateway to finding solutions.

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Blog

The Essential Seven Factors for Unlocking Strategic Account Growth

Seven key drivers of strategic account management to helps SAMs leverage customer insights and co-create value in the face of industry disruptions.

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