Mark has more than 25 years’ experience in client service across APAC, EMEA, North America
and LATAM, this includes developing and operating global account management programs for
multinational organizations. It is in the field of global account management that his post-graduate doctoral research is focused with a thesis entitled “Centering the Client Organization in Global Account Management (GAM) in Practice.”
Mark spent 28 years at Compass Group PLC in various leadership roles prior to joining ISS A/S in
2020. As the Chief Commercial Officer for Global Office, he leads a segment responsible for the
delivery of integrated facilities management (IFM) solutions, building strategic partnerships with
many of the world’s leading organizations within the financial, professional services and technology industries.
As well as his Doctor of Business Administration at Edinburgh Napier University in 2022, Mark
earned an MBA from the Edinburgh Napier University Business School in 2010. Mark is a
Chartered Manager and Fellow of the Chartered Management Institute. Mark lives in Scotland with his family.
