Alex leads ZS’s KAM Solutions space as part of the Healthcare Ecosystems leadership team.
Alex leads ZS’s KAM Solutions area with a focus on supporting pharma and life sciences companies as they build and transform their account-based engagement capabilities. Alex has supported a number of KAM implementations with a particular focus on customer engagement processes and helping his clients support best-in-class account planning and management practices. During his time at ZS, Alex has helped global pharmaceutical companies build and align KAM strategies across US and OUS markets, developed role and competencies descriptions for key account teams, and developed and optimized account team tools and enablers. Alex also led ZS and SAMA’s collaboration to assess the State of KAM in Pharma.
Alex has an MBA from the Booth School of Business at University of Chicago and a BA in Political Science from the University of Chicago.