Strategic account managers are expected to collaborate effectively with customer contacts at all levels. Some of the most critical stakeholders we work with are senior-level executives. C-suite executives have high expectations, and we must be at our best to meet and exceed them. For us to confidently connect with these individuals, our executive presence must be strong. Our preparation, image, message delivery, and conduct all have an impact on the customer, for better or worse. This session will answer the question “What is executive presence, and how do I develop it?