Leveraging lean management systems and focus on process improvement to quickly build a SAM program from scratch

As the senior director of customer success at Royal Ambulance, Trevor Hardee holds a number of distinctions: His path into strategic account management is truly unique and genuinely inspiring, he’s one of the (if not the) youngest ever graduates of SAMA’s Certified Strategic Account Manager (CSAM) program, and his company won a 2021 SAMA Excellence Award just two years after its SAM program’s inception. He sat down with SAMA’s Harvey Dunham to talk about his approach to SAM. Recommend for anyone working in the healthcare space.

Listen to the podcast here

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.

Related Posts

More Than a Role: How SAM is an Organizational Approach
Podcast

More Than a Role: How SAM is an Organizational Approach

In this episode of the SAMA Podcast, Ryan Martin — SAMA’s Director of Customer Success and Marketing — shares a practitioner’s perspective...
Read More
Why Most KAM Programs Fail — and How to Fix Them
Podcast

Why Most KAM Programs Fail — and How to Fix Them

In this episode of The SAMA Podcast, Namita Powers — Partner at ZS and member of SAMA’s Board of Directors — unpacks...
Read More
Enabling Sales Execution With AI and Technology
Podcast

Enabling Sales Execution With AI and Technology

In this episode of The SAMA Podcast, Gordon Galzerano sits down with Brian Dietmeyer, CEO of CloseStrong, to explore how AI and...
Read More