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sanderson

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Michael J. Alkire
President, Premier

KEYNOTE - Organizational Resilience: Empowering a Culture of Innovation that Withstands Even a Pandemic 
Monday, November 9  –  9:00am - 9:45am CST

bardsley

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Steve Andersen
President and Founder, Performance Methods, Inc.

Session: 20/20 Vision: What Great Account Planning Looks Like in 2020
Tuesday, November 10  –  11:30am-1:00pm CST

dbertani

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Bill Bardsley
Food and Beverage Segment Director, Schneider Electric

Session: Implementing Successful Player/Coach Roles for SAMs
Tuesday, November 10  –  11:30am-1:00pm CST

sbharmal

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Dino Bertani
Executive Director, SAM Excellence, Allergan Aesthetics

Keynote panelist: The Future of SAM Panel
Tuesday, November 10  –  10:00am-11:00am

Session: 20/20 Visions: What Great Account Planning Looks Like in 2020
Tuesday, November 10  –  11:30am-1:00pm CST

brooks

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Shakeel Bharmal
Senior Vice President, The Summit Group

Session: Taking Mature SAM Programs to the Next Level of Excellence 
Monday, November 9  –  11:30am - 1:00pm CST

Session: Co-Creation with Customers? It's Easier Said Than Done 
Wednesday, November 11  –  10:30am - 12:00pm CST

jcasson

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Lisa Brooks-Greaux
Principal & Founder, SYNC WORLDWIDE

Session: It's NOT Optional: Making the Business Case for Diversity, Equity and Inclusion 
Wednesday, November 11  –  3:15pm - 3:45pm CST

vcafagana

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Joanne Casson
Executive Client Partner, Managed Learning Services, Helmsley Frasier

Session: From Vendor to Strategic Partner: How Helmsley Fraser Elevated its Relationship Starting With an RFP to Become a Strategic Partner to Virgin Media  
Monday, November 9  –  11:30am - 1:00pm CST

dchapman

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Vito Cafagna
Corporate Account Manager, Sonoco

Session: From the Trenches: Experiences from a Seasoned SAM 
Wednesday, November 11  –  12:30pm - 2:00pm CST

dcote

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Dennis Chapman
President and CEO, The Chapman Group

Session: SAM Playbook: Defining, Operationalizing and Institutionalizing SAM Best Practices into Right Actions 
Wednesday, November 11  –  12:30pm - 2:00pm CST

scroom

Croom

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Dominique Côté
Owner and Founder, Cosawi and Principal, The Summit Group

Session: Taking Mature SAM Programs to the Next Level of Excellence 
Monday, November 9  –  11:30am - 1:00pm CST

Session: Accelerating SAM Start-Up: Lessons Learned from What the Best Do to Accelerate and Sustain SAM Impact  
Tuesday, November 9  –  11:30 am - 1:00 pm CST

dcrow

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Simon Croom
Professor of Supply Chain Management , University of San Diego

Session: Selling to Psychopaths Internally and Externally: Are You Aware and Prepared? 
Wednesday, November 11  –  2:30pm - 3:15pm CST

adavis

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David M. Crow
Managing Director, Pershing LLC, a BNY Mellon Company

Session: Collaborative Planning with Your Customer: Best Practices for High-Impact Growth 
Monday, November 9  –  1:30pm - 3:00pm CST

rdavis

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Adrian Davis
President, Whetstone Inc.

Session: From the Trenches: Experiences from a Seasoned SAM 
Wednesday, November 11  –  12:30pm - 2:00pm CST

bdietmeyer

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Ron Davis
EVP, Global Head of Customer Management, Zurich Insurance

Session: Separating Negotiation Fact From Fiction: Key Insights for SAMs 
Tuesday, November 10  –  1:30pm - 3:00pm CST

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Brian Dietmeyer
CEO, 5600 blue

Session: Reclaim Relevance and Re-engage Your Buyers
Tuesday, November 10  –  1:30pm - 3:00pm CST

hdunham

jford

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Harvey Dunham
Managing Director of Strategy and Marketing, SAMA

Plenary session: The Future of SAM Panel
Tuesday, November 10  –  10:00am - 11:00am CST

Session: Implementing Successful Player/Coach Roles for SAMs
Tuesday, November 10  –  11:30am - 1:00pm CST

dfreier

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Jim Ford
Chief Commercial Officer, Solecta & SAMA Chairman of the Board

Plenary session: The Future of SAM Panel 
Tuesday, November 10  –  10:00 am - 11:00 am CST

jgardner

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Denise Freier
President and CEO, SAMA

Conference Welcome 
Monday, November 9  –  9:00am - 9:45am CST

thablitzel

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John Gardner
President Global Strategic Accounts (retired), Emerson Automation Solutions

Session: Separating Negotiation Fact From Fiction: Key Insights for SAMs
Tuesday, November 10  –  1:30pm-3:00pm CST

jhughes

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Thomas Hablitzel
Senior VP, Enterprise Clients, The Sherwin-Williams Company

Plenary session: The Future of SAM Panel
Tuesday, November 10  –  9:00 am - 11:00 am CST

divester

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Jonathan Hughes
Partner, Vantage Partners

Session: Separating Negotiation Fact From Fiction: Key Insights for SAMs 
Tuesday, November 10  –  1:30pm - 3:00pm CST

cjones

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David Ivester
VP Global Accounts and Projects, Emerson Automation Solutions

Session: Land, Sea and Air: Executing a Successful Global Strategic Accounts Program with a Highly Matrixed Global Organizational Environment  
Monday, November 9  –  1:30pm - 3:00pm CST

dkosch

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Craig Jones
Managing Director, Performance Methods, Inc.

Session: Collaborative Planning with Your Customer: Best Practices for High-Impact Growth
Monday, November 9  –  1:30pm - 3:00pm CST

lmaggiore

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Dan Kosch 
Co-CEO, IMPAX Corporation

Session: Coaching and Enabling Your SAMs to Sell Your Company's Value (and Solutions)
Monday, November 9  –  11:30am - 1:00pm CST

Session: How to Get to and Sell to the C-Suite
Tuesday, November 10  –  1:30pm - 3:00pm CST

mmaloney

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Lisa Maggiore
Vice President Global Strategic Account Management and Intermediary Group Sales (retired), Hilton Worldwide

Session: Separating Negotiation Fact From Fiction: Key Insights for SAMs 
Monday, November 9  –  1:30pm - 3:00pm CST

joleary

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Myla Maloney
Vice President, Strategic Accounts, Applied Sciences, Premier Inc.

Session: 20/20 Vision: What Great Account Planning Looks Like in 2020 
Tuesday, November 10  –  11:30am - 1:00pm CST

tpollard

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Jim O'Leary
Global Practice Chair, Corporate Affairs, Edelman

Plenary session: The Future of SAM Panel  
Tuesday, November 10  –  10:00am - 11:00am CST

grabber

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Tim Pollard
CEO, Oratium

KEYNOTE: Cracking the Code on C-Suite Messaging
Monday, November 9  –  10:00am - 10:45am CST

hrapp

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Jeff Raber
Head of Strategic Accounts, Aggreko

Session: Implementing Successful Player/Coach Roles for SAMs
Tuesday, November 10  –  11:30am - 1:00pm CST

frichter

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Hajo Rapp
SVP Strategic Account Management & Sales Excellence, TÜV SÜD AG

Session: SAM as an Enabler for Selling Innovation in a Service Environment  
Wednesday, November 11  –  10:30am - 12:00pm CST

jrobertson

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Friedrich Richter
Senior VP Strategy, Industrial Automation & Segments, Schneider Electric

KEYNOTE - Surviving and Thriving in Uncertain Times Through Strategic Account Focus 
Tuesday, November 10  –  9:00am - 9:30am CST

kshaver

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James Robertson
President, The Summit Group

Session: Taking Mature SAM Programs to the Next Level of Excellence
Monday, November 9  –  11:30am - 1:00pm CST

Session: Accelerating SAM Start-Up: Lessons Learned from What the Best Do to Accelerate and Sustain SAM Impact
Tuesday, November 10  –  11:30am - 1:00pm CST

mshonka

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Kurt Shaver
Chief Sales Officer & Co-Founder, Vengreso

Session: Refrigerators are Internet-Enabled Now, What About Your SAM Skills?
Wednesday, November 11  –  12:30pm - 2:00pm CST

ssmith

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Mark Shonka
Co-CEO, IMPAX Corporation

Session: Coaching and Enabling Your SAMs to Sell Your Company's Value (and Solutions)
Monday, November 9  –  11:30am - 1:00pm CST

Session: How to Get to and Sell to the C-Suite
Tuesday, November 10  –  1:30pm - 3:00pm CST

jstanley

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Steve Smith
Senior Sales Consultant, Sales Performance International

Session: Land, Sea and Air: Executing a Successful Global Strategic Accounts Program with a Highly Matrixed Global Organizational Environment  
Monday, November 9  –  1:30pm - 3:00pm CST

styrlund

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Jennifer Stanley
Partner, McKinsey & Company

Plenary session: The Future of SAM
Tuesday, November 10  –  10:00am - 11:00am CST

mthomas

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Phil Styrlund
CEO, The Summit Group

Session: Taking Mature SAM Programs to the Next Level of Excellence
Monday, November 9  –  11:30am - 1:00pm CST

Session: Co-Creation with Customers? It's Easier Said Than Done 
Wednesday, November 11  –  10:30am - 12:00pm CST

Session: Real-Time Relevance 
Wednesday, November 11  –  3:45pm - 4:15pm CST

bwallace

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Michael Thomas
Principal, Magnetic Consulting

Session: Implementing Successful Player/Coach Roles for SAMs
Tuesday, November 10  –  11:30am - 1:00pm CST

Session: Building SAMS Into CEOs
Wednesday, November 11  –  10:30am - 12:00pm CST

cwelles

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Bill Wallace
Executive Vice President, Revenue Storm

Session: How to Strengthen Mental Toughness During Chaos  
Monday, November 9  –  1:30 pm - 3:00 pm CST

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Carrie Welles
Partner, 5600 blue

Session: Reclaim Relevance and Re-engage Your Buyers 
Tuesday, November 10  –  1:30pm-3:00pm CST

 
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