Think Zurich Insurance knows a couple of things about helping customers through crisis? They’ve been doing it since 1872, so we’re going to say “Yes.” We pick the brain of Zurich’s Executive Vice President and Head of Customer Management, Ron Davis.
Listen to this episode of The SAMA Podcast here.
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What did strategic account management leaders learn at the 2026 SAMA Annual Conference? From proving business impact with data to leveraging AI, strengthening cross-functional alignment, and driving value co-creation, five themes emerged as defining priorities for the future of SAM. Explore the key insights and takeaways shaping the next generation of strategic account management.
Traditional advisory boards are no longer enough. Learn how continuous engagement and a spoke-and-wheel advisory pod model drive compliance, accelerate insight, and create strategic value in life sciences.
Lessons from Arcadis on building consistent, insight-led client engagement.
