SAMA Academy

Workshops for every stage of your strategic account management journey.

SAMA Academy equips your teams with the skills and strategies to elevate performance, strengthen customer relationships, and achieve lasting impact.

Hiring account managers is easy. But developing strategic account managers who deliver distinctive, measurable value requires more than just experience — it demands tailored, competency-driven training. SAMA’s training programs are designed to build SAMs who excel in driving growth and fostering lasting customer relationships. Our approach is purpose-built for SAMs, grounded in proven competencies, and led by expert facilitators who bring industry best practices to life.

What SAMA Academy Offers

In-person training: Engage in dynamic, face-to-face learning environments where you can exchange ideas, build connections, and gain insights from peers and experts. SAMA hosts in-person events annually in the United States and Europe.

Live Online Training: Participate in 100% live, interactive online courses that deliver expert instruction and peer-to-peer networking—accessible from anywhere. Depending on the course, sessions are held over two or four consecutive half-days.

Self-Paced Learning: Advance at your own pace through structured learning modules, complemented by interactive virtual experiences. Learners submit video assignments for expert review and feedback, ensuring practical skill development.

Private, Customized Training: For groups of 15 or more, SAMA offers tailored training solutions delivered either in-person or online. We collaborate with your team to design programs that align with your company’s goals and schedule. For more information, contact souder@strategicaccounts.org.

Certified Strategic Account Manager (CSAM) Program:
The CSAM program equips participants with the skills, strategies, and frameworks needed to drive sustainable growth with key customers. It’s the gold standard for strategic account management excellence.

Pricing:

Academy Workshop Pricing as of January 1, 2023 (per training unit)

Training Unit Fee
Corporate Member $995
Individual Member $1,045
Non-Member $1,195

Not Sure Where to Start? We’re Here to Help.

Whether you’re mapping your own development or guiding your team’s growth, SAMA can help you chart a clear path based on current strengths and future objectives.
 
All SAMA Academy workshops are built around our strategic account management competency model and renowned frameworks for value co-creation and relationship management. If you’re looking to strengthen a specific skill set, explore each course description to see how it connects to the SAMA framework.
 
Need more personalized guidance? SAMA’s Individual Competency Assessment provides a comprehensive snapshot of an account manager’s current strengths and development areas. This insight can be used to create a customized learning roadmap that drives growth, fosters innovation, and deepens customer relationships.
 
Ready to get started?
Click here or email us at souder@strategicaccounts.org

Additional Training Offerings:

Critical Skills for Strategic Sales  (Learn more)

SAMA Academy Calendar

April 29 – 30, 2026

E4 – The Hero’s Journey: How to leverage storytelling to engage customers and drive innovation

CORE 2 – Co-creation and Quantification of Value

CORE 2 – Co-creation and Quantification of Value

Read More
E12 – Strategic Thinking for SAM Success: Putting “strategic” back in “strategic account management”

E12 – Strategic Thinking for SAM Success: Putting “strategic” back in “strategic...

Read More
E4 – The Hero’s Journey: How to leverage storytelling to engage customers and drive innovation

E4 – The Hero’s Journey: How to leverage storytelling to engage customers...

Read More
CORE 1 – Value Co-Discovery and Strategic Account Planning

CORE 1 – Value Co-Discovery and Strategic Account Planning

Read More
CORE 0 – SAM Playbook: Foundational skills for driving superior customer results

CORE 0 – SAM Playbook: Foundational skills for driving superior customer results

Read More
CORE 3 – Leading and Influencing Your Strategic Account

CORE 3 – Leading and Influencing Your Strategic Account

Read More

SAMA Academy equips your teams with the skills and strategies to elevate performance, strengthen customer relationships, and achieve lasting impact.

Hiring account managers is easy. But developing strategic account managers who deliver distinctive, measurable value requires more than just experience — it demands tailored, competency-driven training. SAMA’s training programs are designed to build SAMs who excel in driving growth and fostering lasting customer relationships. Our approach is purpose-built for SAMs, grounded in proven competencies, and led by expert facilitators who bring industry best practices to life.

What SAMA Academy Offers

In-person training: Engage in dynamic, face-to-face learning environments where you can exchange ideas, build connections, and gain insights from peers and experts. SAMA hosts in-person events annually in the United States and Europe.

Live Online Training: Participate in 100% live, interactive online courses that deliver expert instruction and peer-to-peer networking—accessible from anywhere. Depending on the course, sessions are held over two or four consecutive half-days.

Self-Paced Learning: Advance at your own pace through structured learning modules, complemented by interactive virtual experiences. Learners submit video assignments for expert review and feedback, ensuring practical skill development.

Private, Customized Training: For groups of 15 or more, SAMA offers tailored training solutions delivered either in-person or online. We collaborate with your team to design programs that align with your company’s goals and schedule. For more information, contact souder@strategicaccounts.org.

Certified Strategic Account Manager (CSAM) Program:
The CSAM program equips participants with the skills, strategies, and frameworks needed to drive sustainable growth with key customers. It’s the gold standard for strategic account management excellence.
CORE 2 – Co-creation and Quantification of Value

CORE 2 – Co-creation and Quantification of Value

Read More
E12 – Strategic Thinking for SAM Success: Putting “strategic” back in “strategic account management”

E12 – Strategic Thinking for SAM Success: Putting “strategic” back in “strategic...

Read More
E4 – The Hero’s Journey: How to leverage storytelling to engage customers and drive innovation

E4 – The Hero’s Journey: How to leverage storytelling to engage customers...

Read More
CORE 1 – Value Co-Discovery and Strategic Account Planning

CORE 1 – Value Co-Discovery and Strategic Account Planning

Read More
CORE 0 – SAM Playbook: Foundational skills for driving superior customer results

CORE 0 – SAM Playbook: Foundational skills for driving superior customer results

Read More
CORE 3 – Leading and Influencing Your Strategic Account

CORE 3 – Leading and Influencing Your Strategic Account

Read More
E10 – Coaching to the Behaviors that Drive Effective SAM Execution

E10 – Coaching to the Behaviors that Drive Effective SAM Execution

Read More
CORE 4 – Managing the Customer Relationship and Value Journey

CORE 4 – Managing the Customer Relationship and Value Journey

Read More
E17 – Why Now: Create urgency with business decision-makers and drive them to decide now, not later

E17 – Why Now: Create urgency with business decision-makers and drive them...

Read More
CORE 1 – Value Co-Discovery and Strategic Account Planning

CORE 1 – Value Co-Discovery and Strategic Account Planning

Read More

Pricing:

Academy Workshop Pricing as of January 1, 2023 (per training unit)
Training Unit Fee Corporate

  Training Unit Fee
Corporate Member $995
Individual Member $1,045
Non-Member $1,195

Not Sure Where to Start? We’re Here to Help.

Whether you’re mapping your own development or guiding your team’s growth, SAMA can help you chart a clear path based on current strengths and future objectives.
 
All SAMA Academy workshops are built around our strategic account management competency model and renowned frameworks for value co-creation and relationship management. If you’re looking to strengthen a specific skill set, explore each course description to see how it connects to the SAMA framework.
 
Need more personalized guidance? SAMA’s Individual Competency Assessment provides a comprehensive snapshot of an account manager’s current strengths and development areas. This insight can be used to create a customized learning roadmap that drives growth, fosters innovation, and deepens customer relationships.
 
Ready to get started?
Click here or email us at assessments@strategicaccounts.org 

Many thanks to SAMA’s training partners: